Published
Elsevier B.V. implemented Oracle Service Cloud throughout its contact centers to improve customer experience, understand its customers better, drive self-service, and deliver more complete responses to customer queries.
- Category
- Tech
Sign in or sign up to post comments.
Be the first to comment
Up Next
Autoplay
-
00:34
Mountain Shadows Enhances Guest Experience with OPERA Cloud
-
02:12
Modern Customer Experience Europe
-
02:43
Overhead Door Enhances Customer Experience with Oracle
-
01:25
n11.com Improves Customer Service with Oracle Cloud
-
02:00
Beachbody Automates Processes and Improves Customer Service
-
14:34
Oracle's Vision for Customer Experience
-
01:25
In Motion and Oracle Service Cloud Speed Customer Experience
-
01:44
Drivestream Enhances User Experience with Oracle HCM Cloud
-
08:15
Customer Experience Chatbot Demo
-
11:33
This Company Has Been Around for 135 Years. The Key to Its Success? Customer Service.
-
02:11
Mountain Shadows Resort Enhances Guest Experience with Cloud
-
02:23
Why User Experience is Pivotal to Customer Experience
-
00:16
"Hello, customer service? My cat broke again" ???? #cat #sphynxcats
-
09:06
Customer Service English: The H.E.A.R.T. Approach
-
10:13
How to give great customer service: The L.A.S.T. method
-
02:17
Convergys Transforms Customer Experience with Service Cloud
-
02:01
Oracle Commerce Customer Experience
-
01:59
CX Cloud at D+M: Great Customer Experience and So Much More
-
01:06
Europa Park Enhances Guest Experience Using Oracle Hospitality
-
00:47
3 Customer-Service Tips That Will Ensure Repeat Business
-
01:46
Delivering the Highest Levels of Customer Service
-
01:48
Customer Experience
