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Beyond the CMS: CRM integration with Salesforce.com - Ryan Ozimek

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Pairing Joomla with a best-of-breed CRM service gives organizations and companies a full end-to-end integration of their marketing, sales, and operation processes. Bridging the gap between the front-end sales and marketing tools, and the back-office services in a CRM tool is a functionality that helps organizations in this streamling process.In this presentation, we'll cover best practices in integrating Joomla with CRM services, making it easy to provide payment processing services, event registration processes, directory services, and form building services. Attendees will leave with ideas for their own integrations, and developer concepts to keep in mind. This session will be example driven, with case studies and a focus on provide concepts that developers and administrators alike can use immediately in their own businesses.
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Tech
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