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Online Learning to Improve Service, Teamwork & Leadership
ServiceSkills.com is a robust web-based training platform which will equip your team with the soft-skills needed to raise service levels, improve collaboration and manage more effectively. Over 100 stand-alone training modules spread across 9 distinct series address a full spectrum of client retention, customer loyalty, employee relations, team building, conflict resolution and leadership topics. This interactive system features broadcast quality streaming videos, quizzes, post-quiz feedback, key point reminders and certificates of completion. Includes a robust administrative management system which allows supervisors to monitor performance, recognize skill gaps and track progress across departments and divisions. ServiceSkills is a hosted solution (SaaS) which will make an immediate improvement in the way people serve customers, interact with co-workers and manage others.