Office English episode 5: Dealing with mistakes

When mistakes happen at work, it can be stressful! In this episode of Office English, Pippa and Phil talk about some English phrases that can help you deal with mistakes. Learn how to admit to a mistake to your boss, apologise to a customer or client, and find a solution. (Cover image: Getty)

To download a free pdf transcript and the audio for this episode, visit our website ???? https://www.bbc.co.uk/learningenglish/english/features/office-english/240219

More videos in this series:
Episode 4 - Calls and instant messages ???? https://youtu.be/umVkjRE73sE
Episode 3 - Chasing people ???? https://youtu.be/7sDcsE_HsDw
Episode 2 - Meetings ???? https://youtu.be/m2UD0-IC7iY
Episode 1 - Work emails ???? https://youtu.be/k188_aGDklQ

More useful business English programmes ???? http://bit.ly/2IlgQFP

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