Telefonica’s Carolina Bouvard, Architecture, Transformation & BI Manager, speaks about improving operational processes by creating a 360° view of the customer self-service model to provide a better experience for their customers.
- Category
- Tech
Sign in or sign up to post comments.
Be the first to comment
Up Next
Autoplay
-
360 View of the MBA Class of 2019
by ava7 272 Views -
BPI OnDemand Improves Customer Retention with Oracle CX
by admin 255 Views -
Energy Australia Improves Customer Experience with Oracle
by admin 349 Views -
Forthnet (GR) Gains a 360-Degree View of Its Customers
by admin 214 Views -
Adding A New Magento Store View And Template For That Store View
by ava 395 Views -
Beachbody Automates Processes and Improves Customer Service
by admin 303 Views -
Carrefour improves Customer Experience with Oracle Cloud
by admin 361 Views -
Cetera Improves Customer Experience with Oracle Cloud
by admin 252 Views -
n11.com Improves Customer Service with Oracle Cloud
by admin 291 Views -
Oracle HCM Improves Cell C Customer Care Skills
by admin 331 Views -
Telefonica Stops Threats to Network with Oracle
by admin 356 Views -
Nestlé BabyNes Gets 360° View with Oracle Service Cloud
by admin 260 Views -
Banco de Chile Improves Customer Experiences with Oracle
by admin 356 Views -
Copel Improves Customer Relationships with Field Service Cloud
by admin 347 Views -
Moto 360 vs Moto 360 (2nd Gen): Show Floor Comparison
by admin 400 Views -
ResMed Improves Customer Service with Oracle SCM Planning
by admin 248 Views -
Why User Experience is Pivotal to Customer Experience
by admin 506 Views -
BPI OnDemand Improves Customer Loyalty with Oracle Cloud
by admin 293 Views -
A 360-degree view of a baby's first 1,000 days | UNICEF
by AVA 253 Views -
HAAD Improves Customer Satisfaction with Oracle
by admin 425 Views -
Kent County Council Improves Customer Experience with Oracle
by admin 335 Views -
Location Services Company Improves Customer Focus With Cloud
by admin 295 Views
Add to playlist
Sorry, only registred users can create playlists.




