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The Surprisingly Simple Reason Teams Fail | Tessa West | TED

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In 1999, a NASA mission to Mars failed ... not from a technical glitch, but because people weren't talking to each other. Psychology professor Tessa West explores how assumptions, overlooked details and "hidden languages" can quietly sabotage even the smartest teams — and explores the small shifts in communication that can make a big difference in how information lands. (Recorded at TEDxCatawba on June 14, 2025)

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