There’s a surprising difference between video calls and real meetings

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Published Apr 29, 2023

Online, people take fewer turns at speaking. This could be because it’s more awkward to interrupt people online. But it leaves people less satisfied and can lead to poorer collaboration.

Researchers at Stanford paired up 72 participants, half met in person, half on Zoom. The pairs collaborated on 3 tasks while being monitored for their work quality. These included a problem-solving task, a creative task and an emotion-sharing task. The virtual pairs took fewer turns at swapping the speaking role. Real-life pairs reported a greater sense of cooperation and they felt better about their own performance. #onlinemeetings #wfh #workfromhome #remotework #stanforduniversity #videocall

Category: Business

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There’s a surprising difference between video calls and real meetings

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