What is the DNA (Differentiation, Nuances, Attitude) of Your Company?

Jack Gibbons, CEO of FB Society, is a restaurant industry leader who puts his creative mind to work helping to build and grow experiential dining concepts into huge brands. He challenges conventional wisdom by boldly declaring, "Profit is not a four-letter word."

Watch now to learn about strategic expansion, making DNA a company priority, and why confrontation is important.

#entrepreneur #FBSociety #restaurantindustry

@calibbqmedia @entrepreneur @fbsociety

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Chapters:

[02:23] - Jack Gibbons Story
[07:46] - Profit is Not a Four-Letter Word
[11:11] - New Year Plans for FB Society
[14:28] - DNA: Differentiation, Nuances, Attitudes
[21:26] - Strategic Partnerships

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Experience is everything.

That’s the underlying belief of FB Society, a Dallas-based hospitality company operating numerous restaurant concepts that are intrinsically innovating and scalable.

FB Society CEO Jack Gibbons’ history of scaling unique restaurant concepts is marked by a pragmatic understanding that profit is not just desirable, but an essential element for expansion.

He emphasizes that the decision to grow a restaurant must be earned through the establishment of a financially viable and culturally rich foundation.

FB Society knows a lot about building successful restaurant brands. The company developed, scaled, and sold the extremely popular Twin Peaks chain as well as Velvet Taco (of which they are still investors).

“Whether it’s the culinary side or the experiential side, it’s got to be something that you ask, ‘why should it exist?’,” the CEO said about developing new concepts. “Because the last thing the world needs is just another restaurant.”

In this interview for Restaurant Influencers with Shawn Walchef (@shawnpwalchef) of Cali BBQ Media, Jack Gibbons asserts: "If you don't build margin into your brand, you can't hire the best people, you can't buy the best products, you can't run great campaigns, and it gives you zero flexibility."

“The first thing is you just got to run one great restaurant and it's got to make sense financially.”

Jack Gibbons places a premium on a brand's D.N.A — standing for Differentiation, Nuances, and Attitude.

This deliberate approach ensures that as the company expands, it retains its uniqueness and doesn't lose its soul.

Gibbons integrates the brand's DNA into every aspect of the business, sharing it with the team and incorporating it into training. He believes that decisions, even at the management level, should be aligned with the brand's fundamental D.N.A.

"We create a DNA that's actually written down on paper, and it's really the reason a brand should exist,” articulates Gibbons. ”We share the DNA with the team. We make it a big part of the training. We make it part of something you celebrate all the time.”

In the realm of industry feedback, Gibbons adopts an uncommon perspective. He values confrontation and sees direct feedback, even when negative, as a requirement in order to improve.

Gibbons challenges the industry norm by publicly responding to every Yelp review, whether positive or negative, viewing it as an opportunity to show customers genuine appreciation and a commitment to continuous improvement.

This approach reflects his belief that embracing criticism is vital for the growth and excellence of management teams in the competitive restaurant industry.

Episode Links:

FB Society Website - https://www.fb-society.com/
FB Society LinkedIn - https://www.linkedin.com/company/frontburnersociety/
FSR Article on Jack Gibbons - https://www.fsrmagazine.com/operations/leader-insights/how-jack-gibbons-turns-napkin-sketches-into-thriving-restaurants/

ABOUT RESTAURANT INFLUENCERS —

Restaurant Influencers is a weekly video podcast series presented by Entrepreneur Media and Cali BBQ Media. Every week host and restaurant owner Shawn Walchef (@shawnpwalchef) talks with business leaders like Rob Dyrdek, Robert Irvine, Stratis Morfogen, Chris Comparato, Meredith Sandland, Jon Taffer, and more, about their secrets to Smartphone Storytelling, marketing, branding, and how to show up where customers are engaging online.

Produced by Cali BBQ Media - https://content.calibbq.media

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