Published
Measurement – Today’s leading service professionals work with sales and marketing. There is one key KPI that they should be focussed on - this is NPS, Net Promoter Score. How do we get more customers to recommend our brand? Think about how we go through the process of delivering the experiences that will drive those results. Customer Effort, CSI (customer satisfaction index) throughout the entire customer life cycle will encourage advocacy. To find out more visit http://www.oracle.com/service-psychology
- Category
- Tech
Sign in or sign up to post comments.
Be the first to comment
Up Next
Autoplay
-
00:16
The most effective shoulder exercises
-
03:00
Is the Flu Vaccine Less Effective If You Are Obese?
-
28:22
ANDRÉ VENER of Dog Haus on Effective Branding Strategy — Restaurant Influencers (RI020)
-
01:20
Drs. Rx: How to Make Your Flu Shot More Effective
-
14:39
Why the Double Diagonal Strategy is the Most Flexible Option Strategy in the WORLD!
-
04:41
Trendy New Toothbrushes – Are They Actually Effective?
-
57:31
From Digital Divide to Digital Dividends
-
02:35
How Effective is the Flu Shot?
-
14:39
How to create a news based trading strategy ( Free Strategy )
-
10:32
How to Write an Effective Essay
-
08:20
Being Effective Working Remotely
-
00:43
Effective Communication
-
18:45
How to Become a More Effective LEARNER! | #MentorMeDan
-
04:27
Digital Humanities and the Seward Family Digital Archive
-
22:51
From the digital divide to inclusive innovation: the case of digital money
-
15:46
The Best Strategy I Know That Will Change The Game... (live trading the TRIPLE TIME-FRAME strategy)
-
39:38
Digital Marketing Training in Hyderabad - Part 1 - Digital Marketing Tutorials for Beginners
-
06:28
Effective Presentation Skills
-
05:31
unPHILtered: An Effective Way To Help Someone You Think Needs Help
-
00:49
The Key to Effective Productivity
-
09:11
How to be an effective speaker: BE SPECIFIC!
-
02:26
Igepa's Customer Experience Strategy in the Digital Age
