Restaurateur PHILIP CAMINO on Striving for Hospitality Excellence — Restaurant Influencers (RI014)

“How do we strive for excellence every day?” That is the question that Philip Camino uses as the foundation for his hospitality company’s consistent pursuit of greatness. Watch this interview with the fine dining restaurateur to learn about finding lifelong customers with hospitality, adapting to a changing industry, and the importance of wellness.

WHAT DID YOU LEARN on this episode of the Restaurant Influencers podcast? Let us know by leaving a YouTube comment below!

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CHAPTERS:
[03:02] - Philip Camino 2-Minute Drill
[08:57] - Be So Good They Can’t Ignore You
[17:40] - Authentic Hospitality
[24:34] - Importance of Wellness
[30:01] - Get in Touch with Philip Camino

Philip Camino is a Restaurant Influencer —

The founder of Camino Industries entered the professional hospitality industry with an already impressive track record.

“Hospitality was in my veins in college,” Philip Camino says of the early push to the industry on the Restaurant Influencers podcast, hosted by Shawn P. Walchef of https://calibbq.media. “I sort of fell in love with it at that point.”

The love for hospitality pulled him to Los Angeles where he and partners opened The Hudson, which he was admittedly shocked did well despite the group's lack of knowledge of the business. The Hudson did so well, in fact, that it led to him opening what he calls his “flagship”, Fellow.

• FOLLOW Philip Camino on Social Media @philipcamino

With Fellow, Philip Camino began pivoting his branding to make its mark in the fine dining space. An eye opener came via a visit from a Michelin Guide in 2019. “I started strategizing from the time the guy came out of how to build a team that would be able to deliver that type of experience.”

That experience he describes is one of excellence. An excellence that is necessary to stand out as a fine dining establishment in a place, like Los Angeles, that can be more preferential to style than substance.

“If you make it great, people are going to find it.”

Philip wants his strategy to align with the goal every day on every platform. Another of those goals includes customer acquisition and targeted marketing strategies. Creating those lifelong customers is invaluable to the growth of Camino Industries.

High level experience doesn't stop at customers. Camino, an advocate for health and wellness, spreads the idea of self benevolence to his employees. Meditation is big in his personal life, but Camino starts his employees down the wellness path with the most basic of practices — hydration.

“If you work here, you get a personalized water bottle,” says Camino.

Those are the small details that lead to accomplishing the ultimate goal of consistent excellence. The family atmosphere and the activation of the idea that everything matters is what makes Phillip Camino an innovative leader in the hospitality industry.

WHAT DID YOU LEARN from this interview? Let us know in the comments. https://restaurantinfluencers.media

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EPISODE LINKS:
• Camino Industries - https://caminoindustries.com/
• Yelp’s Happy Mouth Podcast - https://restaurants.yelp.com/happy-mouth-podcast/
• Philip Camino Instagram - https://www.instagram.com/philipcamino

NOMINATE A RESTAURANT INFLUENCER — Do you know someone or a restaurant who is great on social media? Let us know by emailing [email protected] or sending the @calibbqmedia team a DM on social media.

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ABOUT PHILIP CAMINO (@PHILIPCAMINO):
Philip Camino is a prolific restaurateur and founder of Camino Industries. He applies his sharp and influential hospitality experience to conceptualize, design, manage, own, and operate Camino Industries’ world-class portfolio, which includes Fellow, The Hudson, Earthbar, and Imari. Camino has developed and co-founded highly acclaimed, bold restaurants and art galleries throughout Los Angeles, and expanded his elegant, upscale concepts across the country into Palm Springs, Nashville, and Louisville.
• Philip Camino on LinkedIn: https://www.linkedin.com/in/philip-camino-281860b/

ABOUT RESTAURANT INFLUENCERS:
Welcome to the Restaurant Influencers podcast series. Every week host Shawn P. Walchef (@shawnpwalchef) talks with leaders in restaurant and hospitality about their secrets to Smartphone Storytelling and how to show up and engage where customers are spending time online.
The weekly digital series (audio, video, writing, images) is hosted by Cali BBQ Media Founder Shawn P. Walchef and presented by Entrepreneur Media (@entrepreneur), Yelp for Business (@yelp), and Cali BBQ Media (@calibbqmedia).

• Entrepreneur Media - https://entreprenuer.com
• Yelp for Business - https://biz.yelp.com
• Cali BBQ Media - https://calibbq.media